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The Alphalete Plumbing Blog

Meet Our Team: Mercedes Garcia

Mercedes helps us keep the office organized and make sure we’re staying on top of our communication with customers.

Video Transcription:

My name is Mercedes Garcia. I am the office assistant here at Alphalete Plumbing & Heat. I’ve been a receptionist for 10 years now, doing front office work, answering phones, scheduling, that type of thing.

So the culture is very positive. The guys are very motivated to do a good job for their customers and Diego is very good at pushing the guys to do a great job and all the guys love coming to work.

We are a family here. Alphalete is very family oriented. I love coming to work. I know if I need anything that the owner will help me out. Well, customer service is the biggest thing in any construction business because word of mouth gets around, you know, if a customer is satisfied, they’re going to tell their friends… they’re gonna tell their family.

So communication with the customer, just whatever they need, that me and Donny are here to help them within the office. I know the business is going to be growing. It’s already growing from three years ago when Diego first started and it’s just taken off and I plan on retiring here. It’s very positive environment and I love it.

Alphalete Plumbing

Alphalete Plumbing

Alphalete Plumbing & Heat is a top-rated plumbing and heat contractor in Colorado Springs. Alphalete provides all major plumbing services, including repair and replacement for water heaters, garbage disposals, and other plumbing fixtures, as well as providing drain clearing, sewer replacements, and more.

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Contact us today for your commercial or residential plumbing, heating, or air needs. Call (719) 360-8069 or fill out our online form to request a service call.

Alphalete Plumbing is a licensed and insured full-service plumbing contractor serving Colorado Springs and the surrounding areas. We install, service, repair and replace water heaters, toilets, sinks, boilers, water softeners, water purifying systems, and much more. We offer service in Colorado Springs, Monument, Peyton, Larkspur, Fountain, Pueblo, Woodland Park, and the greater Pikes Peak region.

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